contacts Archives - Visual Eyes Optical at Mizner Park

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Google Rating

4.6

Visual Eyes

Jeffrey Young

20:27 23 Oct 18

Another outstanding experiencing purchasing glasses from Visual Eyes in Mizner. Both Shaun & Erin were super nice and helpful. Highly recommend.

Sweet Pea

23:35 10 Sep 18

1st class technology and friendly staff makes this a winner. I couldn't believe I discovered it through my insurance coverage. I will post after my exam is complete. I recommend this place

Steven Smith

19:04 25 Aug 18

The only place I would EVER go for glasses. Shaun and Erin are absolutely amazing. My wife, 2 months after purchasing her glasses, decided she did not like the frames she chose. We came back and told Shaun and he told us, as did Erin, "We want you to be happy". An hour later we had new frames and lenses. Great selection...great price...absolutely AMAZING, honest and knowledgeable individuals. Seriously..do not go anywhere else.

Theo Wiles

21:37 03 Jul 18

The ladies and guys at Visual Eyes are knowlegeable, professionals that I can't criticize, ...caring service is where they specialize. Doesn't feel like your typical money-making enterprise. Prices lower than expected, which was a pleasant surprise. I'll leave it to them to look after my ?.

Lauren Carvalho

19:22 18 Jun 18

I was so impressed with this place. The staff is very friendly and personable. And the optician really went out of her way to help me find the glasses I wanted. Look forward to returning again.

Mariela Bloom

11:56 08 May 18

Shopped around town and this is it - hands down. Top of the line experience. Friendly, helpful, and professional staff. State of the art equipment/technology. Dr. Evans was very knowledgeable/reassuring and ultimately spot on - I can now see comfortably for the first time in a long time with my new prescription. Also brought my 2 year old in to have a pair of sunglasses made with her strong prescription and they made it happen! Polarized sunglasses for my baby with her prescription built in. Could not be happier with both results.

Sabrina Ullman

21:40 28 Apr 18

The staff members at Visual Eyes were very friendly and helpful. The eye exam was quick. Then Shawn was quite patient while I took a long time trying on several different pairs of glasses. Everyone there was so kind and I would recommend Visual Eyes to anyone!

Henry Ensler

19:21 22 Apr 18

I've been going to Visual Eyes for 20+ years and through the years they have consistently provided the best customer service and product lineup. Dr. Evans and Dr. Radice are phenomenal. When you are getting the eye examination you feel like they are truly taking their time to insure they get the right prescription for you. When it comes to sales - Shaun is the man! It's difficult to choose a frame in any eye glass store given the volume of inventory, so a knowledgeable specialist who can walk you through the options and give you an unbiased opinion is fairly rare to find. Shaun will focus on your needs during the entire visit and make sure your final selections are the right ones. Any issues with your frames afterwards, and the staff is there to help make adjustments as needed to insure that you are satisfied with your purchase. One last thing - they have an exceptional collection of frames and are always looking to find something just a little bit different with the kind of quality that will endure over the years. Thanks Visual Eyes!

Diane McGill

22:12 17 Apr 18

I live in Connecticut , but recently vacationed in Florida, I purchased a new pair of glasses at Visual Eyes. I am so happy I did!! So many styles to chose from and in every price range. The entire staff was amazing and committed to their customers. When I go back to Florida, I will be stopping in for another pair. Thanks to you all. I definitely recommend Visual Eyes

Paulina Splechta

14:10 17 Apr 18

Absolutely LOVE going to Visual Eyes Mizner Park. I have been coming here for 4 years now, every single time I am so well taken care of! The staff including Kirsten and Ty are so kind and patient and incredibly helpful. Kirsten and Ty always help me to find the best frames that look amazing. My experience at the office is very relaxing. I have since moved from Boca to 30 minutes away and continue to visit Visual Eyes in Mizner Park because the experience and service is unparalleled!

Stefanie

21:00 16 Apr 18

My experience here was first class. Alex was knowledgeable and very accommodating. They have a great selection of frames and really do take the time to help you find the perfect pair. I couldn't be happier with my glasses. I highly recommend visual eyes for their outstanding service and wonderful staff.

Brian Pink

20:01 16 Apr 18

The staff was great. I was in and out within 10 min. Shaun helped me pick out 2 pairs of glasses and I couldn't be happier with the choices.

Elijah Hall

19:17 13 Apr 18

I initially went to Visual Eyes because it was near my office, they accepted my new insurance, and I REALLY needed new contacts. But I'll keep going back because of how I was treated. Their staff is one of the best I've ever encountered. They made every possible effort to provide a great experience and they delivered in spades. Honestly, I'd give 6 stars if I could.

barbara lewis

20:35 05 Apr 18

The team here is the very best!!!! Dr Evans is an amazing optometrist, who I have been going to for several years and would not think to go any other Dr. They have the most state of the art equipment. Ty and Shaun have always taken care of us like VIPs, and are extremely knowledgeable and helpful!! They have suggested and helped us with frames and lenses that we are constantly receiving compliments on. I recommend Visual Eyes to everyone for all their eye heath and glasses, or contact needs.

sadia altidore

14:01 06 Jan 18

This place is awesome. First I would like to thank the staff and doctor for taking my appt although i was 15 mins late yesterday due to the train moving extra slow. Thank you so much. Had a great experience with Dr Radice, seen her before and never had any issues with my prescription. To the staff, thank you Alex and Tiffany for accommodating me during my appt. And finally to Shaun who worked very long and patiently with me to find the right pair of glasses to fit my style and personality. Visual eyes def deserves a five star.

Young Sack

22:18 10 Nov 17

Clean and professional setting. Technology seemed state of the art. Didnt have to do eye dialation because of new machine. There is a fee to use instead of dialation but they gave to me for free. Very handsome optmetrist. He was very informative and professional. Delightful to discover i needed a light prescription. Nurse was cute. Everyone was polite. Looking forward to my first pair of glasses.

Jeff R

17:28 18 Sep 17

From my experience, most Optometry stores are pretty much the same, but this one actually went the extra mile to insure that I was completely satisfied with my new glasses. There was a bit of confusion about my correct prescription, so the first two times my glasses were made they were not quite right. Visual Eyes made sure that everything was perfect, and in return they have me as a customer for life. Service is an invaluable part of any business and this place gets and A+. Thank you Ty and the entire staff for being so caring and helpful.

Carla Porges

23:10 03 Aug 17

I am not usually impressed with businesses. However, Visual Eyes are completely doing it right from the front desk, to every single person you encounter on your visit. The technology used is so advanced that not only they will be able to identify general vision problems... but prevent them from happening on the first place. The optometrist that saw me was so knowledgeable and extremely caring. I received help finding a perfect fit glasses. I was looking for a fun, burgundy frame and the lady who helped me found absolutely the best frame for me. No wonder they have been in business for over 30 years. Places like this need to be recognize for their excellent service and dedication.

Isa Aura

06:41 30 Jul 17

This is the second time I have had Visual Eyes make glasses for me. The first time, a year ago, there was a problem but the issue was with my previous doctor's prescription. Visual Eyes remade the glasses for me after I had Dr. Larry Lampert (not of Visual Eyes) change the near-vision part of my varilux progressives' prescription. However, Dr. Lampert had also over-corrected for the astigmatism and now, less than a year later, I needed to get new glasses again because the glasses were causing headaches. This time, I went to Dr. Evans at Visual Eyes. It was he who found the inconsistencies in the prescription. He spent a long time with me, explained everything very thoroughly and, because of my sensitivity, checked and double-checked my visual needs. Shaun, the lab manager, worked with me extensively in making the regular and sun glasses (both progressives). He did all the measurements himself, sent the lenses back to be redone when they weren't accurate enough for my sensitive eyes (even though they were considered within normal parameters). I did have to wait longer than expected since the lenses had to be redone, but I can only be thankful that Shaun made sure they were exactly to the necessary standard. After I complained that the progressives were less than comfortable for computer use, he made me a dedicated pair of single-vision computer glasses. Because of the issues with the previous glasses and the long wait to get the new ones, he did not charge me for the computer glasses - definitely above and beyond! I cannot recommend Visual Eyes highly enough. Not only are they extremely high tech with the newest exam instruments, but they know their products very well and are well-versed in the personal touch. They are proof that the little guys can measure up to the conglomerates and surpass them in know-how, personal service and price.

Kirsten Rossi

12:54 17 Jun 17

Nothing but wonderful things to say about Dr. Evans and his team. I went in for an annual exam and to discuss contacts and lasic. At the end of it, it was almost a two hour appointment; I had several questions, added in a different test to judge my eyes for the lasic procedure, and of course I needed a new pair of sunglasses.. I never felt rushed, I felt confident, and couldn't be happier. I actually drive an hour to come to this office in particular, this is my second visit to them and continue to be a happy client.

Lori Nardone

00:08 22 May 17

I have procrastinated over 2 months in sharing this review because my experience was so multi faceted that I didn't know what to write about my frustrating and yet satisfying experience. To save us all time, let me just say that I was less then satisfied with my first pair of glasses that were ordered. From the fitting of the frames, to the"screw up" in making the lenses, that was not caught until I returned a second time. Due to my persistence, I was finally helped by Shaun. He did everything in his power to convert me to a happy customer. He had to think outside of the box to fit my very narrow face in frames that actually fit me and looked decent. He took his time with me knowing that my situation needed attention to detail, which he provided. In the end, I spent more money on a pair of glasses then I wanted to, but I finally have a good fitting pair of glasses. All because Shaun remedied all that needed fixing and did all he could to provide excellent customer service. I am forever grateful to Shaun. Give that man a raise!

Saiying He

12:09 20 May 17

Two days before a certification exam that I have been preparing for several months, I accidentally broke the frame of my distance glasses. Uncertain that the glasses with my old prescription would be a viable backup, Visual Eyes went above and beyond to find me a compatible frame to temporarily mount the lenses on while the new frame was getting shipped. The services provided by Visual Eyes always exceed my expectation.

Jon Acierto

18:17 25 Feb 17

I had the BEST optical store experience here. The two gentlemen who helped me today were knowledgeable, and very helpful. I didn't feel rushed to a decision or felt like I was being hovered over. I took my time and had my personal space to try on eyeglasses and every suggestion they made was something that I loved and fit my budget. They also have an amazing collection of eyewear. My eyeglasses were ready in an hour or less and the process went very smooth. I would definitely recommend this place if you're on the hunt for eyeglasses or sunglasses.

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