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Tag Archive

Below you'll find a list of all posts that have been tagged as “optitian”

Our New Eye Exam Technology Featured in Boca Life Magazine

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National Eye Exam Month – You Need One More Than You Think

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Chronic Dry Eye – What Causes it and How to Get Relief

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Recent Posts

  • FSA Funds are About to Expire!
  • Our New Eye Exam Technology Featured in Boca Life Magazine
  • National Eye Exam Month – You Need One More Than You Think
  • Chronic Dry Eye – What Causes it and How to Get Relief
  • Do Carrots Really Improve Your Eyesight? Here’s the Skinny:
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Boca Raton

Mizner Park
  • 333 Plaza Real
    Boca Raton, FL 33432
  • 561.392.8383
  • info@visualeyesboca.com
  • Mon - Sat: 9am - 6pm
    Sunday: Closed

Delray Beach

Delray Marketplace
  • 14917 Lyons Rd #108
    Delray Beach, FL 33446
  • 561.501.5346
  • info@visualeyesdelray.com
  • Mon - Thurs: 9am - 5pm
    Fri - Sat: 9am - 7pm
    Sun: 12 - 5pm
Dr. Kelly Fisher was born and raised in northern P Dr. Kelly Fisher was born and raised in northern Pennsylvania and graduated with her Doctor of Optometry degree from Nova Southeastern University College of Optometry. Fisher is board certified in the treatment of ocular disease and is certified to fit both soft and specialty contact lenses, including the Kerasoft IC, scleral and hybrid lenses for Keratoconus. Schedule your eye exam with Dr. Fisher today!
We try to show our appreciation to our optometrist We try to show our appreciation to our optometrists every day, but on March 23rd the day is dedicated to them as World Optometry Day!
Come and enjoy @MiznerPark, in the heart of Boca R Come and enjoy @MiznerPark, in the heart of Boca Raton. Here you get a relaxing shopping experience, Boca style! The shopping and restaurant options are endless! Don't forget to visit Visual Eyes to browse our extensive selection of designer eyewear and to schedule an eye exam. . . #bocaeyedoctor #visualize #miznerpark #bocaraton #eyecare #eyewear
#Repost @dryeyerescue We love being part of the Dr #Repost @dryeyerescue We love being part of the Dryeye Rescue team! Come tryout our OCULUS Keratograph 5m at Visuals Eyes! . . . At Dryeye Rescue, we use the OCULUS Keratograph® 5M, a state-of-the-art imaging machine that is a part of our testing to diagnose your dry eye. It is used to collect specific information, including high-resolution images and videos, so that we can interpret the cause of your dry eye and measure it in the future to see if we are making progress with your treatment. After the tests, a report will be printed called the Crystal tear report that explains each test.
Quirky and fun, the Etnia Barcelona eyewear collec Quirky and fun, the Etnia Barcelona eyewear collection is ideal for daily wear. Shop our men and women Etnia Barcelona frames at Visual Eyes!
Our Visual Eyes Mizner & Delray Marketplace stores Our Visual Eyes Mizner & Delray Marketplace stores carries over 1,500 exclusive designer frames from top brands such as #Cartier #TomFord #Fred #Dita #OliverPeoples and many more. Located at #MiznerPark #BocaRaton 😎🌴☀️
Come visit us at Visual Eyes Delray Marketplace ! Come visit us at Visual Eyes Delray Marketplace ! Our amazing opticians are beyond excited to help you choose your perfect match! Choose from over 1,000 exclusive designer frames. #visualize #visualeyes #delraymarketplace #eyewear #dita #oliverpeoples
Sun so bright you can't forget your shades 😎 # Sun so bright you can't forget your shades 😎 #sunglasses #glasses #visualeyes #eyecare #dryeyerescue
Miu Miu glasses frames represent the free-spirited Miu Miu glasses frames represent the free-spirited and the sophisticated, the easy-going and powerful women. Shop for Miu Miu frames at Visual Eyes 👓
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Google Rating
4.8
Visual Eyes
Visual Eyes
4.8
Harlen Marks
Harlen Marks
01:53 04 Jul 21
We’ve now bought two pairs of glasses from Visual Eyes, and it was a great experience with each purchase. We’ve deal with James both times, and from the first contact, he’s been honest and professional. He thoroughly explained the options available, lens tints, coatings, materials, and all the costs associated with them. Their selection of frames is also terrific, with options across all budgets. I wouldn’t hesitate to go back for the next time we need glasses. Highly recommended.
Kimmie Taylor
Kimmie Taylor
16:42 21 May 21
Amazing! I've been going to Visual Eyes for 4 or 5 years now and i have never once had a bad experience. Evey single person there is nice and caring. Vanessa is wonderful and fun. It's great walking into doctors office and they know who you are. Dr. Radice is phenomenal!! She truly cares about you, your vision and your health. I can never say enough good things about this place. Highly recommend!
Lindsay Wolf
Lindsay Wolf
07:45 24 Apr 21
This place is the best! I found Visual Eyes last weekend and went in to schedule an appointment. Vanessa, who was working at the front area, could not have been more helpful! I was able to schedule an appointment at my convenience and I know I'm going to a place with great employees who care! Thanks so much Vanessa!
Christine Mori
Christine Mori
16:33 27 Mar 21
Just had my first exam at Visual Eyes Boca, and I could not be any more pleased! Fiorella at the front desk is incredibly helpful, Missy is very sweet And thorough with the eye exam, and Andrea did a fantastic job in finding just the right pair of frames for prescription glasses for me. She no doubt has plenty of experience and is great at what she does! The physician did a thorough exam of my eyes. The whole process was quick and painless! I’m so grateful to have been recommended to visual eyes, as my former physician left without any notification. Thank you!!!
Eric Friedman
Eric Friedman
16:48 15 Mar 21
James was extremely patient and knowledgeable. He assisted me immediately, shared history about the product and brand of eyewear that I was inquiring about, and provided his opinion about which pair might provide the best look. He offered a great price on the sunglasses that I ended up purchasing and provided phenomenal customer service. I will definitely be a returning customer.
Contact Brown
Contact Brown
02:11 25 Feb 21
As always the staff at Visual Eyes was amazing. On time, thorough and my doctor took the time to make sure my contact prescription worked for me. After a tweak I see so much better with my mono contacts that I have for the past year. Thanks Visual Eyes!
Kelsi Kibler
Kelsi Kibler
19:27 16 Jan 21
I absolutely love coming here for my glasses and exams. The doctors and other staff are friendly and professional. Nico specifically helped me pick out two pairs of glasses and helped me make some custom adjustments on my prescription sunglasses that I love. Ask for him for all of your classes needs because he is friendly and amazingly helpful. I would recommend Nico, and the Visual Eyes team to anyone.
Lily Perez
Lily Perez
16:12 16 Jan 21
Have been a customer of Visual Eyes for more than 10 years, Doctors and all the Technical staff are amazing! Very professional, courteous and go the absolute extra mile for their customers. 100% must go to....will not regret.
Balry
Balry
15:33 15 Jan 21
Doctors are very attentive and knowledgeable. They do their job well and efficiently. I definitely recommend visiting here for regular visual checkups. When it comes to glasses, they a lot of great brands on the floor, and modelers are attentive. Keep in mind, however, that a lot of the brands they house can be very pricy and require manufacture and shipping delays.
Jonathan Ressler
Jonathan Ressler
18:27 14 Jan 21
great store, great people and great service. They took care of all my needs in one trip and were more than happy to do a special order for me. I highly recommend them if you need any type of glasses, contacts or anything else for your eyes. A+++++++
Heidi Abrams
Heidi Abrams
01:44 13 Jan 21
I’ve been a client here for countless years- always returning because of the fully excellent experience with staff, the expertise and the finished product- always a perfect pair of glasses! This year, I was fortunate to work with Shaun (Sean?) who went above and beyond to search the perfect frame, perfect color - which was not easy due to manufacturer’s supplies! Shaun is a professional who made the extra efforts-(investing much time and concern) to create an outstanding outcome!!! Also- Fiorella and Vanessa must be commended for their kind and caring attitudes and helpfulness-( as well as Marietta and Kevin in the past!).
Jp Najar
Jp Najar
22:41 08 Sep 20
VisualEyes has the highest quality, most advanced technology, and the best trained staff in south Florida! Go see Shaun and Emmy!
alex gadilov
alex gadilov
21:55 04 Aug 20
Great place to shop for eye glasses. Staff is super friendly Emmy is fantastic !
scott lefferts
scott lefferts
19:55 18 Jul 20
7/18/20...excellent service as usual...been coming here for years and always very satisfied...Nico took care of me this time and did an outstanding job in all ways...Cannot be any more satisfied....?
Mike Rabelo
Mike Rabelo
02:10 19 Jun 20
Hands down the best!!! Shaun is an absolute dandy to work with. Not only does he know everything there is to know about the ojo, but he is also one of the coolest cats in the industry!!! My kids love him, my wife loves him, and heck even our pet opossum loves him!!! Now that is saying something!!! 10/10 keep up the great work Visual Eyes!!
Karin Dooner
Karin Dooner
21:02 19 May 20
My first time to visual eyes. Shaun helped me right as soon as I walked in. He helped me pick out eye glasses. I purchased them and I love them and get so many compliments. Since my visit there I've sent my 2 daughters there and friends and patients. The customer service there is top notch and I'm so glad a found this eye glass store. Thank you Shaun
MR Freeman
MR Freeman
18:36 18 May 20
Going for my annual eye exam at Visual Eyes is my favorite time of year. The ladies at the front are always helpful with my appts. I’ve never had a problem rescheduling if I need to. They have good follow up and are always friendly on arrival. The optometrists: Dr Haugen and Dr Radice are both knowledgeable, informative and thorough. The equipment the use is state of the art and the measures they’ve taken to insure health and safety in a “Covid-19/Pademonium” world made me feel completely safe. The rest of the team in the optometrics dept. is professional, well-trained and always put our minds at ease. When you step into the retail store, the specialist there REALLY know and understand their brands. They have the ability to recall products and help guide you to designs you may otherwise not have known. This is helpful because their inventory is great. We have had the pleasure of working with Shaun over the years. Shaun is smart, creative and incredibly resourceful. He is also open and gives honest feedback and lots of personal attention to the details. Last time we were there we also got to work with Emmy. We hadn’t met her on any of our previous trips to the Boca store, but she is fantastic. As lovely as she is kind and in tune with the Visual Eyes customer and their many brands. Thanks again for another nice visit!
Virgil Decarvalho
Virgil Decarvalho
22:02 13 Apr 20
I been, since last Wednesday, suffering pain in my left eye, very unconfortable, that cold even read the daily newspaper. Today, I went to Visual Eyes. Was able to have an appointment at 1.oo PM. Thank God, I went there. They made a complete examination, and found a couple eye lashes in my left eye. To (Dr. Giselle Radice) I am extremely grateful to Visual Eyes . Also, prescribed some medicine. and now 6.00 P.M. I am feeling completely different. So, I must present my thanks to Visual Eyes and to Dr. Giselle for all they concern. Again, thank you v very much for your help.
Doug Sirkoch
Doug Sirkoch
19:34 11 Feb 20
Really friendly staff! They were able to help make adjustments to my frames (even though I didn't purchase the frames from them directly). Love that level of customer service. Speaks volumes.
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18:19 30 Jan 20
Alright lets start with the fact this wonderful establishment has been taking care of my prescription glasses needs for 10+ years now. I am writing this review after it has been long due and along with the great care Shaun has been providing me for what feels like has been forever. I am currently still with my favorite pair of prescription Persol frames with the blue reflective coated lenses which also transitions for sun protection and blue light protection from screens recommended by him. Shaun has been a real guy and friend over these years, have ran into him many times in public and its always been a pleasure. I recommend anyone who needs to step their glasses game up to come find Shaun who is nothing but a relaxed professional ready to get you the best. Much love.
Rory Barten
Rory Barten
19:43 02 Dec 19
We cannot say enough amazing things about this office specifically Emmy. She spent so much time to help us with our eyewear emergency and finding a resolution. She was so thoughtful and kind to our family and we appreciate it so much!
Niki Irving
Niki Irving
20:02 23 Nov 19
Shaun And TY are the most professional, amazing, fantastic, helpful, personable good looking men I ever met! they have me looking great with all the different frames I've purchased here over the years!??
Quenten Kadlec
Quenten Kadlec
16:45 11 Nov 19
Very happy with the experience, they were very professional and patient and showed true compassion.
Terry Boyle
Terry Boyle
15:34 07 Nov 19
Great staff, namely Fiorella, Chelsea, Caleb and Dr. Radice! Wonderful customer service!
Marc Friedman
Marc Friedman
13:15 14 Oct 19
Excellence in customer support and eye glass selection. The very best in service that I've had the pleasure of experiencing in quite some time, no matter the industry. These guys are true professionals that know their business, are able to offer same day service on prescription lenses, and work to make sure that you pick the perfect frames from their wide selection. It should be mentioned that they're very familiar with VSP Insurance and work to make sure all possible discounts are applied. If you have a chance talk to Shaun, you won't be disappointed, he knows his stuff!
Scott Ennis
Scott Ennis
16:19 02 Oct 19
As a local plastic surgeon, I was extremely impressed with Ty and his staff! Will be sending all of our referrals to them! Great staff and extremely accommodating!! Dr Scott Ennis
PhyliciaMarie
PhyliciaMarie
23:27 29 Aug 19
I recently went into Visual Eyes to get my glasses adjusted and figured I would look around at new frames while I was in the store. Renee instantly greeted me with a smile and began showing me frames of all shapes and colors that would best suit my face. As I was trying on the frames, Shaun came out and was able to give me some input as well. They had me trying on frames I never thought I would! Well, I'm incredibly happy they did, because never have I loved my frames so much ? they were both so knowledgeable on the products and the process that goes into ones vision. When I recieved my glasses, I couldnt believe how impeccable the alignment, the lenses and the frames were! I will definitely continue going to Visual Eyes in Boca. Thank you so much team!
Shirly Gilad
Shirly Gilad
16:20 26 Aug 19
I just love them! Professional and knowledgeable. I have gotten 5 pairs of glasses from them. They are amazing at fitting you with a frame that suits you. They carry a beautiful selection of frames and they offer consistently great customer service. Highly recommended!
Henry Hennis
Henry Hennis
21:20 15 May 19
Ty was awesome! Simply put it is the best optical services you can get in Boca. Dr. Was professional and the staff was great. It was Ty that made the difference in choosing the location. He apparently has a great reputation in the neighborhood. It shows why....very impressed.
Stephanie Hurge
Stephanie Hurge
13:24 26 Apr 19
Ty was excellent... wonderful customer service... the girls were personable... came in to browse & make an appointment & ended up getting the exam & picked out awesome glasses & sunglasses .... definitely have to come back next year ???????
Brian Owens
Brian Owens
20:20 09 Apr 19
Amazing group! What a pleasant experience. Had to wait a few days to get the appointment I needed, but truly worth the wait. Very knowledgable team, and super helpful in every way.
ImaPerson
ImaPerson
21:52 05 Apr 19
Danny is very nice, got my glasses here.
Morgan Garliss-Griffith
Morgan Garliss-Griffith
21:35 06 Mar 19
Incredible service! I highly recommend to anyone looking for eye services. Antwoine was super friendly and helpful. Thank you again!
Katherine Corrigan
Katherine Corrigan
17:08 16 Feb 19
I have to say for years I have been coming here. I really love coming here, I get the best service and some of the best eyewear I’ve ever had. But one of the reasons, one of the biggest reasons that I continue to come here is Sean, not only has he pointed me to someone the most fashionable glasses but he always gets the fit right and stays within my budget. He is incredibly pleasant and professional and I always ask for him. Now I bring my daughter here for her glasses too and my ex gets his glasses here and we all feel the same way about Sean. I absolutely adore him and the whole staff at Mizner Park!!
Alexander Fine
Alexander Fine
16:57 13 Feb 19
Shaun helped me out and I could not be happier with my purchase and experience. I will be back for any eyeglass or sunglass needs in the future. Thank you Shaun!
Jeffrey Young
Jeffrey Young
20:27 23 Oct 18
Another outstanding experiencing purchasing glasses from Visual Eyes in Mizner. Both Shaun & Erin were super nice and helpful. Highly recommend.
Sweet Pea
Sweet Pea
23:35 10 Sep 18
1st class technology and friendly staff makes this a winner. I couldn't believe I discovered it through my insurance coverage. I will post after my exam is complete. I recommend this place
Steven Smith
Steven Smith
19:04 25 Aug 18
The only place I would EVER go for glasses. Shaun and Erin are absolutely amazing. My wife, 2 months after purchasing her glasses, decided she did not like the frames she chose. We came back and told Shaun and he told us, as did Erin, "We want you to be happy". An hour later we had new frames and lenses. Great selection...great price...absolutely AMAZING, honest and knowledgeable individuals. Seriously..do not go anywhere else.
Theo Wiles
Theo Wiles
21:37 03 Jul 18
The ladies and guys at Visual Eyes are knowlegeable, professionals that I can't criticize, ...caring service is where they specialize. Doesn't feel like your typical money-making enterprise. Prices lower than expected, which was a pleasant surprise. I'll leave it to them to look after my ?.
Lauren Carvalho
Lauren Carvalho
19:22 18 Jun 18
I was so impressed with this place. The staff is very friendly and personable. And the optician really went out of her way to help me find the glasses I wanted. Look forward to returning again.
Mariela Bloom
Mariela Bloom
11:56 08 May 18
Shopped around town and this is it - hands down. Top of the line experience. Friendly, helpful, and professional staff. State of the art equipment/technology. Dr. Evans was very knowledgeable/reassuring and ultimately spot on - I can now see comfortably for the first time in a long time with my new prescription. Also brought my 2 year old in to have a pair of sunglasses made with her strong prescription and they made it happen! Polarized sunglasses for my baby with her prescription built in. Could not be happier with both results.
Sabrina Ullman
Sabrina Ullman
21:40 28 Apr 18
The staff members at Visual Eyes were very friendly and helpful. The eye exam was quick. Then Shawn was quite patient while I took a long time trying on several different pairs of glasses. Everyone there was so kind and I would recommend Visual Eyes to anyone!
Henry Ensler
Henry Ensler
19:21 22 Apr 18
I've been going to Visual Eyes for 20+ years and through the years they have consistently provided the best customer service and product lineup. Dr. Evans and Dr. Radice are phenomenal. When you are getting the eye examination you feel like they are truly taking their time to insure they get the right prescription for you. When it comes to sales - Shaun is the man! It's difficult to choose a frame in any eye glass store given the volume of inventory, so a knowledgeable specialist who can walk you through the options and give you an unbiased opinion is fairly rare to find. Shaun will focus on your needs during the entire visit and make sure your final selections are the right ones. Any issues with your frames afterwards, and the staff is there to help make adjustments as needed to insure that you are satisfied with your purchase. One last thing - they have an exceptional collection of frames and are always looking to find something just a little bit different with the kind of quality that will endure over the years. Thanks Visual Eyes!
Diane McGill
Diane McGill
22:12 17 Apr 18
I live in Connecticut , but recently vacationed in Florida, I purchased a new pair of glasses at Visual Eyes. I am so happy I did!! So many styles to chose from and in every price range. The entire staff was amazing and committed to their customers. When I go back to Florida, I will be stopping in for another pair. Thanks to you all. I definitely recommend Visual Eyes
Paulina Splechta
Paulina Splechta
14:10 17 Apr 18
Absolutely LOVE going to Visual Eyes Mizner Park. I have been coming here for 4 years now, every single time I am so well taken care of! The staff including Kirsten and Ty are so kind and patient and incredibly helpful. Kirsten and Ty always help me to find the best frames that look amazing. My experience at the office is very relaxing. I have since moved from Boca to 30 minutes away and continue to visit Visual Eyes in Mizner Park because the experience and service is unparalleled!
Stefanie
Stefanie
21:00 16 Apr 18
My experience here was first class. Alex was knowledgeable and very accommodating. They have a great selection of frames and really do take the time to help you find the perfect pair. I couldn't be happier with my glasses. I highly recommend visual eyes for their outstanding service and wonderful staff.
Brian Pink
Brian Pink
20:01 16 Apr 18
The staff was great. I was in and out within 10 min. Shaun helped me pick out 2 pairs of glasses and I couldn't be happier with the choices.
Elijah Hall
Elijah Hall
19:17 13 Apr 18
I initially went to Visual Eyes because it was near my office, they accepted my new insurance, and I REALLY needed new contacts. But I'll keep going back because of how I was treated. Their staff is one of the best I've ever encountered. They made every possible effort to provide a great experience and they delivered in spades. Honestly, I'd give 6 stars if I could.
barbara lewis
barbara lewis
20:35 05 Apr 18
The team here is the very best!!!! Dr Evans is an amazing optometrist, who I have been going to for several years and would not think to go any other Dr. They have the most state of the art equipment. Ty and Shaun have always taken care of us like VIPs, and are extremely knowledgeable and helpful!! They have suggested and helped us with frames and lenses that we are constantly receiving compliments on. I recommend Visual Eyes to everyone for all their eye heath and glasses, or contact needs.
sadia altidore
sadia altidore
14:01 06 Jan 18
This place is awesome. First I would like to thank the staff and doctor for taking my appt although i was 15 mins late yesterday due to the train moving extra slow. Thank you so much. Had a great experience with Dr Radice, seen her before and never had any issues with my prescription. To the staff, thank you Alex and Tiffany for accommodating me during my appt. And finally to Shaun who worked very long and patiently with me to find the right pair of glasses to fit my style and personality. Visual eyes def deserves a five star.
Young Sack
Young Sack
22:18 10 Nov 17
Clean and professional setting. Technology seemed state of the art. Didnt have to do eye dialation because of new machine. There is a fee to use instead of dialation but they gave to me for free. Very handsome optmetrist. He was very informative and professional. Delightful to discover i needed a light prescription. Nurse was cute. Everyone was polite. Looking forward to my first pair of glasses.
Jeff R
Jeff R
17:28 18 Sep 17
From my experience, most Optometry stores are pretty much the same, but this one actually went the extra mile to insure that I was completely satisfied with my new glasses. There was a bit of confusion about my correct prescription, so the first two times my glasses were made they were not quite right. Visual Eyes made sure that everything was perfect, and in return they have me as a customer for life. Service is an invaluable part of any business and this place gets and A+. Thank you Ty and the entire staff for being so caring and helpful.
Carla Porges
Carla Porges
23:10 03 Aug 17
I am not usually impressed with businesses. However, Visual Eyes are completely doing it right from the front desk, to every single person you encounter on your visit. The technology used is so advanced that not only they will be able to identify general vision problems... but prevent them from happening on the first place. The optometrist that saw me was so knowledgeable and extremely caring. I received help finding a perfect fit glasses. I was looking for a fun, burgundy frame and the lady who helped me found absolutely the best frame for me. No wonder they have been in business for over 30 years. Places like this need to be recognize for their excellent service and dedication.
Isa Aura
Isa Aura
06:41 30 Jul 17
This is the second time I have had Visual Eyes make glasses for me. The first time, a year ago, there was a problem but the issue was with my previous doctor's prescription. Visual Eyes remade the glasses for me after I had Dr. Larry Lampert (not of Visual Eyes) change the near-vision part of my varilux progressives' prescription. However, Dr. Lampert had also over-corrected for the astigmatism and now, less than a year later, I needed to get new glasses again because the glasses were causing headaches. This time, I went to Dr. Evans at Visual Eyes. It was he who found the inconsistencies in the prescription. He spent a long time with me, explained everything very thoroughly and, because of my sensitivity, checked and double-checked my visual needs. Shaun, the lab manager, worked with me extensively in making the regular and sun glasses (both progressives). He did all the measurements himself, sent the lenses back to be redone when they weren't accurate enough for my sensitive eyes (even though they were considered within normal parameters). I did have to wait longer than expected since the lenses had to be redone, but I can only be thankful that Shaun made sure they were exactly to the necessary standard. After I complained that the progressives were less than comfortable for computer use, he made me a dedicated pair of single-vision computer glasses. Because of the issues with the previous glasses and the long wait to get the new ones, he did not charge me for the computer glasses - definitely above and beyond! I cannot recommend Visual Eyes highly enough. Not only are they extremely high tech with the newest exam instruments, but they know their products very well and are well-versed in the personal touch. They are proof that the little guys can measure up to the conglomerates and surpass them in know-how, personal service and price.
Kirsten Rossi
Kirsten Rossi
12:54 17 Jun 17
Nothing but wonderful things to say about Dr. Evans and his team. I went in for an annual exam and to discuss contacts and lasic. At the end of it, it was almost a two hour appointment; I had several questions, added in a different test to judge my eyes for the lasic procedure, and of course I needed a new pair of sunglasses.. I never felt rushed, I felt confident, and couldn't be happier. I actually drive an hour to come to this office in particular, this is my second visit to them and continue to be a happy client.
Lori Nardone
Lori Nardone
00:08 22 May 17
I have procrastinated over 2 months in sharing this review because my experience was so multi faceted that I didn't know what to write about my frustrating and yet satisfying experience. To save us all time, let me just say that I was less then satisfied with my first pair of glasses that were ordered. From the fitting of the frames, to the"screw up" in making the lenses, that was not caught until I returned a second time. Due to my persistence, I was finally helped by Shaun. He did everything in his power to convert me to a happy customer. He had to think outside of the box to fit my very narrow face in frames that actually fit me and looked decent. He took his time with me knowing that my situation needed attention to detail, which he provided. In the end, I spent more money on a pair of glasses then I wanted to, but I finally have a good fitting pair of glasses. All because Shaun remedied all that needed fixing and did all he could to provide excellent customer service. I am forever grateful to Shaun. Give that man a raise!
Saiying He
Saiying He
12:09 20 May 17
Two days before a certification exam that I have been preparing for several months, I accidentally broke the frame of my distance glasses. Uncertain that the glasses with my old prescription would be a viable backup, Visual Eyes went above and beyond to find me a compatible frame to temporarily mount the lenses on while the new frame was getting shipped. The services provided by Visual Eyes always exceed my expectation.
Jon Acierto
Jon Acierto
18:17 25 Feb 17
I had the BEST optical store experience here. The two gentlemen who helped me today were knowledgeable, and very helpful. I didn't feel rushed to a decision or felt like I was being hovered over. I took my time and had my personal space to try on eyeglasses and every suggestion they made was something that I loved and fit my budget. They also have an amazing collection of eyewear. My eyeglasses were ready in an hour or less and the process went very smooth. I would definitely recommend this place if you're on the hunt for eyeglasses or sunglasses.
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